The Sacramento Metropolitan Fire District’s (District) Standards of Cover (SOC) is a comprehensive tool used to evaluate the District’s performance as it relates to the District’s adopted service delivery standards and objectives, in order to meet the needs of the community and mitigate identified risks. The SOC provides an in-depth analysis of key performance metrics as a basis for data-driven decision making pertaining to service delivery improvements. The SOC provides a framework to ensure that changes to service delivery are based on identified needs that are supported by empirical evidence, and that such changes are in line with the District’s strategic plan and the Board of Directors’ (Board) objectives.