How Do I
General Questions
As positions are available, they are posted on the Join Metro Fire page. Applicants may apply online from this page.
The current budget, as well as past year's financial information, is available online, through the Finance Division.
Visit the Incident Reports page for the form and instructions.
Incident Report requests are processed within 7 days and the cost is $5 per report.
Metro Fire offers assistance to our low-income community members who cannot afford to pay the costs associated with their bill for ambulance services. Please read our policy, and if you qualify, complete the application for low-income assistance.
Metro Fire serves the cities of Citrus Heights and Rancho Cordova as well as the communities of Antelope, Arden/Arcade, Carmichael, Elverta, Fair Oaks, Florin, Foothill Farms, Gold River, Mather, McClellan, North Highlands, Orangevale, Rancho Murieta, Rio Linda, and unincorporated areas of Sacramento County.
You may also view the map of our district and zoom in on each division to see the boundaries of each area.
If you are unsure about which agency covers your area or responded to your call, you may contact us at (916) 859-4300. We are happy to assist you in getting the information you need.
Penal Code Section 832.5 requires the Sacramento Metropolitan Fire District (District) establish a procedure to investigate complaints from the public against District employees employed as District Peace Officers. Metro Fire’s Fire Investigator IIs are employed as District Peace Officers. Citizens desiring to initiate a complaint a District Peace Officer are encouraged, but not required, to complete and personally sign the Citizen Complaint Form available on the District’s website or at any of our public counter areas. The procedure for submitting the complaint can be viewed in the District’s Complaints Standards and Procedures Policy.
Clients, patients, vendors, or members of the public who believe that they have been discriminated against may report the act or occurrence to the Chief Human Resources Officer at the following:
- Phone: (916) 859-4535
- Email: hr@metrofire.ca.gov
When filing a complaint, the following information is required:
- Date of the violation
- Name of the employee the complaint is about
- Details regarding the complaint (e.g. who, what, when, where, etc.)
The District provides free language services to ensure meaningful access to programs and activities for persons with limited English proficiency (LEP). Upon request, individuals with LEP will be provided translation services. The District will respond to the public’s request for language assistance by:
- Determining what language is being spoken
- Contacting a current employee who speaks the language, if possible
- Contacting the vendor providing interpretation/translation services
A member of the public requesting a reasonable accommodation in employment must contact the Human Resources Division at least five (5) business days prior to the need for reasonable accommodation at the following:
- Phone: (916) 859-4535
- Email: hr@metrofire.ca.gov
When requesting a reasonable accommodation, the following information is required:
- Date the reasonable accommodation is needed
- What type of reasonable accommodation is needed
- Name of the person in need of reasonable accommodation
- Contact information of the person in need of reasonable accommodation
Board of Directors & Board Meetings
Metro Fire's Board of Directors meet the second and fourth Thursday of every month at 6:00PM, unless otherwise posted. They meet in the Boardroom (Room 310) at District Headquarters located at 10545 Armstrong Ave, Mather CA 95655.
Agendas are posted 72 hours prior to each meeting at District Headquarters and on this website. Visit the Board of Directors page for links to the Meeting Agendas & Minutes.
Yes. Minutes are posted on this website on the Board of Directors page, under Meeting Agendas and Minutes.
Each Board Member is elected by the voters within a geographical area, or division, of Metro Fire's operational area. There are nine Board Members representing the citizens within our jurisdiction. View the Division Boundary Map to see the 9 different divisions; click on each to see the Board Member for the area as well as a larger image of the area covered.