Ambulance Customer Service Survey Incident No: Date of Service: Name Incident Address Did we respond in a timely manner? Excellent Above Average Average Below Average Needs Improvement Were the members of Metro Fire courteous, friendly and professional? Excellent Above Average Average Below Average Needs Improvement Were the procedures and actions taking place fully explained to you? Excellent Above Average Average Below Average Needs Improvement Was the transport Service provided by the Metro Fire Ambulance Program efficient and professional? Excellent Above Average Average Below Average Needs Improvement Overall were you satisfied with the service provided to you by Metro Fire? Excellent Above Average Average Below Average Needs Improvement Additional Comments There was a problem saving your submission. Please try again later. Please wait while your submission is being saved... Submitting...Submit Thank you, your submission has been received.