Contact Us

Sacramento Metropolitan Fire District

10545 Armstrong Ave, #200, Mather, CA 95655
916-859-4300

General Comments : Contact Us Form

Service Map

Feedback, Complaints, Compliments

Feedback for Metro Fire personnel regarding customer service, incident performance, or other concerns.

General Comments : Contact Us Form
Ambulance Customer Service Survey

Community Risk Reduction Division

Questions regarding plan review and construction:
PlanIntake@metrofire.ca.gov

Questions regarding inspections, evacuation planning or other general CRRD concerns:
916-859-4330
crrdstaff@metrofire.ca.gov

Fire Inspection Report Request
File Research Application
Submit Plans

Incident Report Requests

Request an incident report for a fire, vehicle collision, or other incident. For EMS reports involving medical care, see EMS Reports and Billing below.
916-859-4161

Incident Report Form

EMS Reports and Billing

Requests or questions regarding an ambulance call or bill.

EMS Billing Phone Number (Wittman Enterprises) : 800-906-6552
EMS Billing : emsbilling@metrofire.ca.gov

Public Records Requests

Public records requests falling under the California Public Records Act “CPRA”.

CPRA Request Form

Board of Directors

Agendas, minutes, and questions regarding the Metro Fire Board of Directors.
boardclerk@metrofire.ca.gov

Public Education

Fire and life safety education materials and request a Metro Fire member to come to your group for a safety talk.
communityservices@metrofire.ca.gov

Educational Programs

Station Tours and Community Events

Come visit a fire station or invite a Metro Fire crew to come to your community event.

Human Resources

Questions regarding employment status, application status, or Metro Fire job openings.
916-859-4549

Recruitment

Weed Abatement

Weed abatement season runs during the summer months (generally May to October) when fuels are dry and fire risk is high.
916-859-4327
weedabatement@metrofire.ca.gov

Online Report Form

Purchasing

Request for bids and sales questions.
916-859-4360
purchasing@metrofire.ca.gov

E-procurement Portal
Current Solicitations

Website Accessibility Policy

Sacramento Metropolitan Fire District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Sacramento Metropolitan Fire District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (916) 859-4300

Ongoing Compliance Information

Compliance Officer

Sacramento Metropolitan Fire District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Sacramento Metropolitan Fire District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (916) 859-4300.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.

Contact Us

Sacramento Metropolitan Fire District

Feedback, Complaints, Compliments

Community Risk Reduction Division

Incident Report Requests

EMS Reports and Billing

Public Records Requests

Board of Directors

Public Education

Station Tours and Community Events

Human Resources

Weed Abatement

Purchasing

Reach out to us!

Contact Us

Request a Report